Terms of Service


   
 
          

14 Day money back Guarantee:
All hosting/reseller plans come with a 14 day money back promise. If for whatever reason we fail to satisfy your needs and are within 14 days we will fully refund your money all we ask is you give us a reason so this will help us improve as a company. Dedicated Servers and Domain name sales do not fall under this policy due to the labor involved in setting them up and also cost.

Dedicated Server Restore:
Dataworld-Technology is not responsible for the restoration of data to server. We strongly recommend that your purchase backup options for your server, and keep copies of your data off-site with you for emergency purposes. If hardware failure and data loss occurs, you the client are responsible for data restoration. Dataworld-Technology shall not be liable for loss of data under any circumstance.

Hardware replacement:
will occur within 1 - 8 hours of the reported problem, Dataworld-Technology will refund 5% of the monthly fee per additional 8 hours of down time (up to 100% of customer's monthly fee). In order to reduce replacement hardware downtime, we keep a small quantity of pre-built systems on hand to swap out Hard disks, so that your server can be back up in the shortest amount of time. For Hard disk failures, we keep pre-installed drives with our standard partitioning for immediate deployment. In order to request an SLA hardware violation credit, you must email sales, within 10 days of reported violation, at: sales@dataworld-technology.com . SLA violations will be reviewed by our personnel Monday - Friday 9AM to 5PM EST. *Hardware SLA violations do not cover network violation*

Report ABUSE :
If you find any of the above materials hosted on one of our web servers, please report by filling out the form by CLICKING HERE.

 
   
 
 
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