14 Day money
back Guarantee:
All hosting/reseller
plans come with
a 14 day money
back promise.
If for whatever
reason we fail
to satisfy your
needs and are
within 14 days
we will fully
refund your
money all we
ask is you give
us a reason
so this will
help us improve
as a company.
Dedicated Servers
and Domain name
sales do not
fall under this
policy due to
the labor involved
in setting them
up and also
cost.
Dedicated
Server Restore:
Dataworld-Technology
is not responsible
for the restoration
of data to server.
We strongly
recommend that
your purchase
backup options
for your server,
and keep copies
of your data
off-site with
you for emergency
purposes. If
hardware failure
and data loss
occurs, you
the client are
responsible
for data restoration.
Dataworld-Technology
shall not be
liable for loss
of data under
any circumstance.
Hardware
replacement:
will occur
within 1 - 8
hours of the
reported problem,
Dataworld-Technology
will refund
5% of the monthly
fee per additional
8 hours of down
time (up to
100% of customer's
monthly fee).
In order to
reduce replacement
hardware downtime,
we keep a small
quantity of
pre-built systems
on hand to swap
out Hard disks,
so that your
server can be
back up in the
shortest amount
of time. For
Hard disk failures,
we keep pre-installed
drives with
our standard
partitioning
for immediate
deployment.
In order to
request an SLA
hardware violation
credit, you
must email sales,
within 10 days
of reported
violation, at:
sales@dataworld-technology.com
. SLA violations
will be reviewed
by our personnel
Monday - Friday
9AM to 5PM EST.
*Hardware SLA
violations do
not cover network
violation*
Report
ABUSE :
If
you find any
of the above
materials hosted
on one of our
web servers,
please report
by filling out
the form by
CLICKING
HERE.