Delinquent
Hosting Accounts:
Dataworld-Technology
will temporarily
deny service
or terminate
this Agreement
upon failure
of Customer
to pay charges
when due. Such
termination
or denial will
not relieve
Customer of
responsibility
for the payment
of all accrued
service fees,
or any collection
fees.
Delinquent
Reseller/VPS
or Dedicated
Server Accounts:
Should your
account become
delinquent,
and payment
not made to
Dataworld-Technology,
resulting in
a suspension
of service you
will have 48
hours to make
restitution
for the delinquent
balance. Any
account left
unpaid after
48 hours of
suspension and
you not contacting
the Dataworld-Technology
billing department
to resolve the
issue will allow
your clients
to be able to
purchase their
service directly
from us. The
balance must
be paid entirely
by the client
prior to lifting
the service
suspension.
Resellers shall
not hold Dataworld-Technology
responsible
for failure
to appropriately
pay their invoices
in a timely
manor set forth
in your original
contracts. Any
delinquent accounts
exceeding 48
hours will be
terminated and
the service
removed.
Account
Cancellation:
All requests
for canceling
any service
/ services must
be made in writing
prior to the
invoice creation
written via
support ticket
or email to
sales@dataworld-technology.com
Include your
domain name,
last name on
credit card
in your email.
Refunds
and Disputes:
All payments
(excluding the
14 day money
back guarentee)
to Dataworld-Technology
are non refundable.
This includes
any setup fees,
monthly fees,
and yearly hosting
fees regardless
of usage. All
billing disputes
must be reported
within 10 days
of the time
the dispute
occurred. Disputed
charges to your
credit card
issuer, also
known as charge
backs, in Dataworld-Technology’s
discretion which
is valid, under
the terms and
conditions of
our SLA, AUP,
and TOS, will
result in service
interruption,
and reconnection
fees to restore
the desired
service.
Pro-rated
refunds are
only issued
in regards to
upgrades and
downgrades of
an existing
hosting/reseller
plan. Dataworld
Technology Hosting
is the sole
arbiter as to
what constitutes
a refund.
